If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-85 or visit /complaint. Box 1070, West Chester, OH 45071, or visit .įor general information about prepaid accounts, visit /prepaid. .

Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.Ĭontact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Visa is a registered trademark of Visa International Service Association. Green Dot Cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. See /deposit/deposits/prepaid.html for details. Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is activated. Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. Activate your Card for FDIC insurance eligibility and other protections.

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